Contact Us
Contact Seedance 2.0 Video Generator for support, billing, business, and privacy requests.
2026/04/30
Contact Seedance 2.0 Video Generator
We are here to help with product questions, account issues, billing requests, business inquiries, and privacy-related requests.
For support and general questions, email us at:
Please include the email address used for your account, relevant order or task information, and a short description of the issue so we can respond efficiently.
Support Topics
You can contact us about:
- Account access and email verification.
- Credits, subscriptions, invoices, and billing questions.
- AI video or image generation tasks.
- Product feedback and feature requests.
- Business and partnership inquiries.
- Privacy, data, and policy requests.
Response Time
We aim to review support messages as soon as possible. Complex billing, payment, or generation-task investigations may take longer because they often require account or provider-side checks.
Policies
Before contacting us about legal, payment, or acceptable-use questions, you may also review: