Contact Us

Contact Seedance 2.0 Video Generator

We are here to help with product questions, account issues, billing requests, business inquiries, and privacy-related requests.

Email

For support and general questions, email us at:

support@seedancev2.ai

Please include the email address used for your account, relevant order or task information, and a short description of the issue so we can respond efficiently.

Support Topics

You can contact us about:

• Account access and email verification.
• Credits, subscriptions, invoices, and billing questions.
• AI video or image generation tasks.
• Product feedback and feature requests.
• Business and partnership inquiries.
• Privacy, data, and policy requests.

Response Time

We aim to review support messages as soon as possible. Complex billing, payment, or generation-task investigations may take longer because they often require account or provider-side checks.

Policies

Before contacting us about legal, payment, or acceptable-use questions, you may also review:

• Terms of Service
• Privacy Policy
• Refund Policy
• Acceptable Use Policy